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Shipping and returns
Shipping Information

Shipping Costs are $16.50 per order.

All orders are posted within 3 working days. If you have not received an order within 10 days, please notify by email at: orders@oapl.com.au


Refund and Returns

Your satisfaction is our first priority at OAPL. If you are in any way dissatisfied with your purchase we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 30 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in saleable condition.


Returns Process

To return an item, please send it to:
Orthopaedic Appliances Pty. Ltd.
55 Tinning Street
Brunswick VIC 3056
Australia


And also include the following information:
• Your Order number if known (appears on the top of the confirmation email)
• Your name and address
• A description of the item you are returning
• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
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